Case Study

Cohen Handler




Cohen Handler

From its inception, Cohen Handler was a company that saw technology as business critical.

Interlinked is proud to have build Cohen Handler’s entire environment from the ground up, from day 1. Today, Australia’s premier property buyer’s agent has offices in four States and achieved 2700 completed transactions with over 7 billion dollars in properties purchased. Plus a part in a reality TV series – Luxe Listings – to boot. Here’s the role we played in their successful journey to date.
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Security Focused

As leading network security service providers, Interlinked built a custom solution based on the Essential 8 framework. Cohen Handler also receives proactive, regular maintenance and support for adhoc issues.


Managed IT solutions customers like Cohen Handler benefit from one service desk for the entire environment – from unified communications set up to cloud issues. 24/7 support as and when it’s needed.

Office Fit outs

Interlinked’s IT consulting services include office fit outs with one point of contact to manage the entire project. From business grade internet to hardware procurement. Interlinked gets it done, on time and budget.

Cohen Handler has been a Managed IT Solutions customer of Interlinked since 2007. The remit of services provided include IT Consulting Services particularly for new office fit outs, and unified communications including Telephony, proving to be central to Cohen Handler’s success.

While Managed IT Solutions keeps Cohen Handler ahead of the curve – and the risks – Interlinked’s IT Service Desk provides unrivalled support operating as a service desk for the entire environment.

This includes regular operational tasks such as setting up emails, resolving computer issues, or ensuring top-notch security. Interlinked acts as the always on, dedicated IT team, always ready to provide valuable support.

When Cohen Handler was targeted by spam emails and fraudulent phone messages, Interlinked’s IT Service Desk acted promptly to block the threats, ensuring the safety of Coin Handler’s information and saving hours of otherwise lost productivity.

Cohen Handler further warrants the seamlessly transition to remote work to Interlinked, expressing they provided the foresight and adaptability they needed to get through those challenging times.

I find them fantastic. Whatever we need – any help they can give us – they do. Nothing is too big or too small for them. I wouldn’t change to anybody else.

Jenny Cohen, COO, Cohen Handler