Work faster and smarter with a tech enabled collaborative team.
Build a culture that allows staff to collaborate efficiently from various locations and multiple devices. Backed by our robust support, you can expect on-site training and a dedicated support team, ensuring a seamless communication experience.
Don’t tie your team down to a physical handset. Introduce this enterprise cloud-based PBX system that integrates with Microsoft Teams for the ultimate in collaboration. Use one phone number across all devices. Landline, toll free and mobiles – all can be accessible.
Handset telephony systems that are in step with the latest innovations in telephony. Use an NEC phone system that offers you more flexibility, scalability and a range of features from integrated text messages, smart call forwarding and third party app integration.
Build a video conferencing system that enhances business communication, allowing for real-time, face-to-face interaction. Improve collaboration, saves travel costs, and facilitate efficient remote meetings, driving productivity and team engagement.
Whether it’s just for voice communication (VOIP) or IP Telephony that encompasses everything from text messages to video calls, Interlinked can recommend, procure, install and manage your new cloud telephony system.
By consolidating multiple communication tools into one platform, save money on hardware, software, and maintenance costs. Interlinked’s unified communications solution has no upfront costs for licensing – just pay as your grow.
Interlinked is vendor neutral. But we’re fierce believers in exceptional technology and will always suggest the best telecom tech on the market, that meets your needs. Happy with the choice? Leave procurement and implementation to us.
Our team of unified communications experts will introduce you to tools that will take your business to another level. From Auto attendant for an automated receptionist to a console for receptionist to screen calls.
Whether it’s a customer call or a virtual product development workshop across departments – your business is sharing important information daily. Interlinked understands security in both the cloud, systems and telephony environment so you get a total secure solution, and full accountability.
For peak performance – UC can’t operate alone. Whether it’s identifying a need for business grade internet or a requirement for cloud transformation services, Interlinked covers the full spectrum of technology that impacts the overall performance of your UC.
Integrating a traditional phone system with new unified communication systems largely depends on the compatibility and age of your existing equipment. We understand that you likely made a significant investment in this system – and will of course assess your options and advise you on the best way forward.
Whether that be using a gateway device to connect the systems together – or cutting your losses and banking on the future with a new system that can give you the full collaborative power of a modern UC system. The first step is to contact us for an assessment to see what’s feasible.
The answer to this depends upon many different factors. How many sites do you have and what are there locations? What applications do you or will you use – especially for video conferencing. How often are these held?
Interlinked will spend time understanding your business before we recommend any solution. As an end to end provider – and a Telstra Enterprise Partner that offers business grade internet, we understand the full technical environment required for the optimum performance of your UC.
Interlinked will employ a range of different strategies when it comes to designing your reliable and secure unified communication system.
Firstly, we design the network with redundancy, using diversified routing and failover solutions like LTE/Internet backup. This ensures continuous operation even during primary WAN failures.
Secondly, as part of our business grade internet offering, we regularly monitor network performance and proactively address potential issues before they cause downtime. We also optimise UC configurations to prioritise critical traffic and maintain quality of service.
As the final line of defence for all our managed IT solutions clients, we offer training and three different levels of support. This ensures users can effectively utilise alternative communication methods during WAN disruptions, maintaining business continuity and operational efficiency.
Remember, with Interlinked, it’s one service desk for all your needs – regardless of what they are – ensuring we always have the full view of your IT&T environment and therefore can take full accountability.
After undertaking an extensive tender review process, it was exceedingly clear that Interlinked stood head & shoulders above the rest in terms of service & commitment to meeting our requirements.
Interlinked has expanded, changed names to reflect their diversification and still work with us installing new sites and maintaining existing ones. We are always provided with professional, courteous and prompt service, and will continue to partner with Interlinked for as long as I can foresee.
The service provided to the Credit Union has been on a consistent high standard with our dealings. The expertise and experience displayed with our client office relocation was outstanding. I would have no hesitation in recommending Interlinked to any business looking for a communications partner with a work ethic built on value and performance.
Cohen Handler have used Interlinked services since its inception. We have partnered with Interlinked because, like us, they pride themselves on having long-term relationships with their clients and ensuring that their clients’ success is as important as their own. Interlinked’s service is unparalleled not only because of the quality of the service but because of their responsiveness. We would not use any other IT service provider.
The team at Interlinked installed all our phone systems across our three locations in NSW, VIC & QLD, as well as connecting all our staff with mobile plans. Their customer service is always excellent and when issues arise (hardly ever) they are always just a phone call away and ready to help.
Appointing Interlinked as our IT partner has allowed our company to go through a digital transformation, which successfully increased our workload through put by 30% whilst decreasing our human resources costs by $300,000 per year. These were made possible by the enhanced efficiencies and uptime provided by Interlinked.
Interlinked has been our IT partner since 2015 and provides support and service in terms of our server management, software support and general IT support to back up the onsite IT Team. They have always been a professional, knowledgeable and cost effective company to deal with. Their staff are helpful and dedicated and provide honest advice as well as go the extra mile to ensure we as the customer are supported.
Learn how you can power up collaboration in your business today.
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