Unified Communications for a unified business

Work faster and smarter with a tech enabled collaborative team.

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Unified Communications

Interlinked's Unified Communications (UC) solutions are a game-changer for businesses that take collaboration seriously. Integrate essential communication services like instant messaging, telephony and video conferencing.

Build a culture that allows staff to collaborate efficiently from various locations and multiple devices. Backed by our robust support, you can expect on-site training and a dedicated support team, ensuring a seamless communication experience.

Our Services

Our Approach

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Save on costs, pay as you grow

By consolidating multiple communication tools into one platform, save money on hardware, software, and maintenance costs. Interlinked’s unified communications solution has no upfront costs for licensing – just pay as your grow.

Vendor neutral – best solution always wins

Vendor neutral – best solution always wins

Interlinked is vendor neutral. But we’re fierce believers in exceptional technology and will always suggest the best telecom tech on the market, that meets your needs. Happy with the choice? Leave procurement and implementation to us.

Advanced solutions to help you do business better

Advanced solutions to help you do business better

Our team of unified communications experts will introduce you to tools that will take your business to another level. From Auto attendant for an automated receptionist to a console for receptionist to screen calls.

The Interlinked Edge

Security first mentality

Whether it’s a customer call or a virtual product development workshop across departments – your business is sharing important information daily. Interlinked understands security in both the cloud, systems and telephony environment so you get a total secure solution, and full accountability.

We see the full picture

For peak performance – UC can’t operate alone. Whether it’s identifying a need for business grade internet or a requirement for cloud transformation services, Interlinked covers the full spectrum of technology that impacts the overall performance of your UC.

We’ve Partnered with the Leaders in Technology Solutions

Partner Enterprise
Datto
Cisco
Miscrosoft
FujiFilm
Lexmark
FujiFilm
Veeam
HP
DellEMC
Fortinet
Partner Enterprise
Datto
Cisco
Miscrosoft
FujiFilm
Lexmark
FujiFilm
Veeam
HP
DellEMC
Fortinet
Partner Enterprise
Datto
Cisco
Miscrosoft
FujiFilm

Frequently asked questions

We’ve invested in a traditional phone system– is there a way we can ensure this integrates with new UC systems?

Integrating a traditional phone system with new unified communication systems largely depends on the compatibility and age of your existing equipment. We understand that you likely made a significant investment in this system – and will of course assess your options and advise you on the best way forward.

Whether that be using a gateway device to connect the systems together – or cutting your losses and banking on the future with a new system that can give you the full collaborative power of a modern UC system. The first step is to contact us for an assessment to see what’s feasible.

What is the bandwidth needed for a UC system?

The answer to this depends upon many different factors. How many sites do you have and what are there locations? What applications do you or will you use – especially for video conferencing. How often are these held?

Interlinked will spend time understanding your business before we recommend any solution. As an end to end provider – and a Telstra Enterprise Partner that offers business grade internet, we understand the full technical environment required for the optimum performance of your UC.

How do you ensure the uptime of the unified communication system?

Interlinked will employ a range of different strategies when it comes to designing your reliable and secure unified communication system.

Firstly, we design the network with redundancy, using diversified routing and failover solutions like LTE/Internet backup. This ensures continuous operation even during primary WAN failures.

Secondly, as part of our business grade internet offering, we regularly monitor network performance and proactively address potential issues before they cause downtime. We also optimise UC configurations to prioritise critical traffic and maintain quality of service.

As the final line of defence for all our managed IT solutions clients, we offer training and three different levels of support. This ensures users can effectively utilise alternative communication methods during WAN disruptions, maintaining business continuity and operational efficiency.

Remember, with Interlinked, it’s one service desk for all your needs – regardless of what they are – ensuring we always have the full view of your IT&T environment and therefore can take full accountability.

Success Story

Success Story

Cohen Handler
PremiAir Hire
Busways
Staff Domain
Elias Gate
My Doctors
AJB Stevens
Shark Ninja
Sydney Stock Exchange
VFS Group
Centerbury City
GMP Pharmaceuticals
PHN
Coast to Coast
Gen Re
Cohen Handler
PremiAir Hire
Busways
Staff Domain
Elias Gate
My Doctors
AJB Stevens
Shark Ninja
Sydney Stock Exchange
VFS Group
Centerbury City
GMP Pharmaceuticals
PHN
Coast to Coast
Gen Re
Cohen Handler
PremiAir Hire
Busways
Staff Domain
Elias Gate
My Doctor
AJB Stevens
Shark Ninja
Sydney Stock Exchange
VFS Group
Centerbury City
GMP Pharmaceuticals
PHN
Coast to Coast
Gen Re
Cohen Handler
PremiAir Hire
Busways
Staff Domain
Elias Gate
My Doctor
AJB Stevens
Shark Ninja
Sydney Stock Exchange
VFS Group
Centerbury City
GMP Pharmaceuticals
PHN
Coast to Coast
Gen Re
Cohen Handler
PremiAir Hire
Busways
Staff Domain
Elias Gate
My Doctor
AJB Stevens
Shark Ninja
Sydney Stock Exchange
VFS Group
Centerbury City
GMP Pharmaceuticals
PHN
Coast to Coast
Gen Re

In Other Words

Speak to a unified communications expert

Learn how you can power up collaboration in your business today.

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